1. (Process analysis 40 pts.)Galahad, the owner of a small dry-cleaning service, wants you to help optimize his business. First, the receptionist takes S minutes to receive payment for a load of clothing, collect the clothing and note any stains or tears. The clothing load is then placed into one of four washing machines, taking 25 minutes each. Two employees then iron the clothing, taking typically 15 minutes for each load. a) What is the capacity of the process in terms of loads, and which step is the bottleneck?b) What is the average theoretical flow time for one load to go through the entire process (i.e., without including waiting)?Galahad would like to hire another employee at the ironing step. If the additional employee costs $25.00 per hour, and profit averages $12.00 per customer load, should Galahad hire the new employee? Assume demand is 10 customer loads per hour.