A service process is described by the above flowchart. After going through workstation A, an order needs to be processed by one of the three lines, B1-C1-D1, B2-C2-D2, or B3-C3-D3 (in other words, they are substitutable). Finally, all orders need to go through workstation E. The capacities of the individual workstations are gliven as follows: - Wo

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A service process is described by the above flowchart. After going through workstation A, an order needs to be processed by one of the three lines, B1-C1-D1, B2-C2-D2, or B3-C3-D3 (in other words, they are substitutable). Finally, all orders need to go through workstation E. The capacities of the individual workstations are gliven as follows: - Workstation A has a capacity of 3 orders/hour - Workstation B1, B2, and B3 have the same capacity of 4 orders/hour - Workstation C1, C2, and C3 have the same capacity of 1 orders/hour - Workstation D1, D2, and D3 have the same capacity of 3 orders/hour - Workstation E has a capacity of 5 orders/hour If the input rate to the service process is 1 order/hour, what is the utilization of workstation C2?

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