(Solved): CASE STUDY ABC Enterprises is an organization that provides overall management and coordination of i ...

1. CASE STUDY

ABC Enterprises is an organization that provides overall management and coordination of insects and pest control products and services offered to all consumers throughout the state of Madurai. Not only does ABC provide pestand insect control service, they also offer many other services including maintaining a large inventory of programs to create Professional pest Management services like cleaning he house and repair services.

In2016,ABC established new division, Pest Retard and Service(PRS),for distribution of Pest eliminating products.By2017,they were enjoying very rapid growth. Sales essentially doubled. They were quick to notice that the technology they were using was not enough to allow them to continue to grow at that rate with effectiveness. Problems such as updating technology like nano evasive methods to eradicate every minute germs that prevailinair, inconsistency in forecasting their inventory needs, not having enough of the right products on hand, and long delivery times were increasing. These problems delayed some customer orders, and the amount of time and effort necessary to work on orders and procurement needs was becoming burden.

Question

1. Formulate there search problem
2. What kind of research design to be followed?
3. Prepare a research proposal to solve the problem.
4. What kind of research is required to bring out effective solution to ABC

CASE STUDY :

Assume that you are undertaking research

1. To assess the growth and development opportunities available in IT companies.
2. To assess a comprehensive package for employees of IT companies.
3. To switch over other IT jobs.

Question

Design a 5-point scale of your choice in your questionnaire used for research.

CASE STUDY

Aircel group is an Indian mobile network operator headquartered in Chennai, that provides wireless voice, messaging and data services in India. It is a joint venture between Maxis Communications Berhadof Malaysia and Sindya Securities & Investments Private Limited, whose current shareholders are theReddyfamilyofApolloHospitalsGroupofIndia,withMaxisCommunicationsholding a majority stakeof 74%. Aircel commenced operations in 1999 and today is the leading mobile operator in Tamil Nadu, Assam, North-East India and Chennai.

Aircel was also adjudged the “Best Employers” by Aon Hewitt in 2011. The company’s continuous focusis on acquiring, nurturing and retaining highly talented people by providing them with an inclusive and dynamic working environment. It has also set up the Aircel Academy, a 25,000 square foot facility in Gurgaon (HQ) to provide learning and specialized development for employees. So it decided to designcompetencymappingtoselectandretainthebesttalentedpeopletocompeteinglobalscenario.

Competencies include the collection of success factors necessary for achieving important results in aspecific job or work role in a particular organization. Success factors are combinations of knowledge, skills, and attributes(more historically called “KSA‟s”)that are described in terms of specific behaviours, and are demonstrated by superior performers in those jobs or work roles. Attributes include:personal characteristics, traits, motives, values or ways of thinking that impact an individual’s behaviour.

Questions:

1. Design a questionnaire for competency mapping to extract the best competencies in Aircel.
   1. ToassessthegrowthanddevelopmentopportunitiesavailableinITcompanies.
2. To assess a comprehensive package for employees of IT companies.
3. To switch over other IT job

2. Design a 5-point scale of your choice in the questionnaire used for research.