Consider the following data regarding customer complaints for a clothing store.
Complaint | Frequency |
---|---|
Not Enough Parking | 134 |
Limited Sizes | 113 |
Poor Lighting | 79 |
Inconvenient Store Hours | 53 |
Confusing Store Layout | 40 |
Rude Personnel | 24 |
Unpleasant Music | 9 |
Long Lines | 5 |
Missing Price Tags | 4 |
Clothing Unattractive | 2 |
Does the 80/20 rule apply here? Explain.
A.) Yes 80% of the problems are explained by 20% of the causes
B.) No 20% of the problems are explained by 53% of the causes
C.) No 53% of the problems are explained by 20% of the causes
D.) Yes 20% of the problems are explained by 80% of the causes