Revise the following short e-mail, so it is more direct and concise; develop a subject line as well.
thank you for contacting us about the difficulty you had collecting your luggage at Denver international Airport. We are very sorry for the inconvenience this has caused you. as you know, traveling can create problems of this sort, regardless of how careful the airlines personnel might be. To receive compensation, please send us a detailed list of the items that you lost and complete the following questionnaire. you can email it back to us.