Sappi is a global diversified wood fibre company. It focusses on providing dissolving pulp, packaging and speciality papers, graphic papers as well as biomaterials and biochemicals to their direct and indirect customer base across more than 150 countries.Early July 2022, Sappi added litho and digital reel options to their flagship Magno range. Magno Web is a woodfree coated paper available in gloss, matt and silk finishes which is suitable for reel-to-sheet litho printing and high-speed inkjet printing. These papers are made at Sappis European mills. Later in July 2022, Sappi also launched a new coated paper that feels like an uncoated one. Sappi Raw is a super-bright graphic paper which provides users with the reliable print performance typical of coated papers but with the touch, feel and high whiteness appearance of an uncoated paper. It is the only paper on the market to combine these features.Considering Sappis decisions in 2022, the _____ balance scorecard dimension is most relevant.a.financialb.internal business processesc.learning and growthd.customer