(Solved): Southwest Airlines in 2020: Culture, Values, and Operating Practices. You may also discuss strategic ...
Southwest Airlines in 2020: Culture, Values, and Operating Practices. You may also discuss strategic management for their failure in December 2022, what changes should happen to help their business in 2023?
In 2020, Southwest Airlines had a strong culture and set of values that contributed to its success. The company emphasized a customer-centric approach and aimed to provide friendly and efficient service. Southwest's culture was characterized by its employees' enthusiasm, teamwork, and dedication to delivering a positive flying experience. The airline also focused on operating practices that enabled it to maintain low costs and high operational efficiency, such as using a single aircraft type (Boeing 737) to simplify operations and reduce maintenance and training costs.However, in December 2022, Southwest Airlines faced a failure that impacted its business. As an AI language model with a knowledge cutoff in September 2021, I don't have information on specific events or failures that might have occurred in December 2022. To address a failure or challenges faced by an airline, it is essential to analyze the specific circumstances and factors that led to the setback.