When a business employs an outside company to handle all customer correspondence and phone calls, the business is ____________ its customer service department. Option A Offloading Option B Outsourcing Option C Offshoring Option D Shrinking

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When a business employs an outside company to handle all customer correspondence and phone calls, the business is ____________ its customer service department.  Option A  Offloading  Option B  Outsourcing  Option C  Offshoring  Option D  Shrinking

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